After speaking to Toyota’s Ferdi de Vos about my unhappiness with Toyota’s response to the whole Fortuner debacle, I agreed to use my blog to try and get to the bottom of the problem. I added a form to top of the blog, where people could add their info and story, and this was then sent directly to Ferdi.
I have decided to remove the form from the top of my site, but it’s still available if you wish to try your luck. Toyota is clearly not interested in working with the community, and I’ll be damned if they use my credibility to make up for the lack of theirs.
Out of 8 posts, I received two acknowledgements from them, and to date ZERO responses to sort the problem out.
October 21st, 2009 at 1:03 pm
My husband travels regularly on a dirt road between jbay and st. francis bay. A few weeks back traveling at a low speed of just 60km/hr ,the back of our fortunner swung out,after hitting the corregation in the road, and the car skid across the dirt road, thank god there was no on coming traffic, and continued down the embankment and through a game fence. My husband managed to secure the steering without rolling the car, which was a huge probability. However the car’s damage did amount to R80000.00 worth, and my husband was lucky to get out alive, let alone seriously injured. Had it been myself, I am sure I would not have been so lucky, as my first instinct would have been to hit the brakes. Just the day before I was driving down the same dirt road with my 18month baby and daughter, 5 years of age and her best freind, 4 years of age. This is a serious issue which has to be dealt with in a serious capacity. We are very disillusioned over buying the vechile which we were so sold on, and am now afraid to travel any dirt road, which living where we do, is essential. We are about to approach Toyota on the issue and will keep you all informed.
December 2nd, 2009 at 5:06 pm
Thanks Shelene
I am so sorry to hear about your experience. Did you have any luck with Toyota?
KC