Tag Archive | "problem"

Toyota feedback form useless

Monday, December 1, 2008

2 Comments

After speaking to Toyota’s Ferdi de Vos about my unhappiness with Toyota’s response to the whole Fortuner debacle, I agreed to use my blog to try and get to the bottom of the problem. I added a form to top of the blog, where people could add their info and story, and this was then [...]

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Toyota Fortuner nearly kills

Friday, November 28, 2008

49 Comments

Update: The person who sent the original photos, kindly asked me to remove the photos, as he is putting the experience in the past. So, I agreed, as I can understand his request. Unfortunately, these blog posts open people like me to ridicule, because we apparently can’t drive, are always speeding and in general just have a [...]

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Toyota Fortuner

Friday, November 28, 2008

8 Comments

BEWARE: This post contains SARCASM. Even worse, it also contains PERSONAL OPINION. Let’s sum all this up. So people have rolled their Toyota Fortuners. Not a big deal, according to Toyota. They decide to show us poor customers some love, and order their dealers to replace our tires on a one-to-one basis. This is not an admission [...]

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Toyota Fortuner complaints received - 8

Wednesday, November 19, 2008

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Red = complaint received and forwarded to Toyota, but no response from them Blue = complaint received and forwarded to Toyota, and response received. Owner not happy yet. Green = complaint received and forwarded to Toyota, and response received. Owner happy. Type 0f vehicle (ie Fortuner 4.0) Toyota 4.0 Car registration number xxx xxx GP Telephone number 083xxxxxxx Email address xxx@xxxxx.gov.za Your story Car is now on [...]

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Toyota Fortuner complaints received - 7

Monday, November 17, 2008

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Red = complaint received and forwarded to Toyota, but no response from them Blue = complaint received and forwarded to Toyota, and response received. Owner not happy yet. Green = complaint received and forwarded to Toyota, and response received. Owner happy. Type 0f vehicle (ie Fortuner 4.0) Toyota Fortuner 3.0 D4D 4×2 Car registration number CT xxx xxx Telephone number 082xxxxxxx Email address xxx@xxxxx.com Your story I [...]

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Toyota Fortuner complaints received - 6

Monday, November 17, 2008

6 Comments

Red = complaint received and forwarded to Toyota, but no response from them Blue = complaint received and forwarded to Toyota, and response received. Owner not happy yet. Green = complaint received and forwarded to Toyota, and response received. Owner happy. Type 0f vehicle (ie Fortuner 4.0) Toyota Fortuner 3.0 D4D 4×4 Car registration number CA xxx xxx Telephone number 083xxxxxxx Email address xxx@xxxxx.co.za Your story I [...]

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Toyota Fortuner complaints received - 5

Monday, November 17, 2008

3 Comments

Red = complaint received and forwarded to Toyota, but no response from them Blue = complaint received and forwarded to Toyota, and response received. Owner not happy yet. Green = complaint received and forwarded to Toyota, and response received. Owner happy. Type 0f vehicle (ie Fortuner 4.0) Toyota Fortuner 3.0 D4D 4×4 Car registration number xxx xxx xxx Telephone number 082xxxxxxx Email address xxx@xxxxx.co.za Your [...]

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Toyota Fortuner complaints received - 1

Monday, November 10, 2008

0 Comments

Red = complaint received and forwarded to Toyota, but no response from them Blue = complaint received and forwarded to Toyota, and response received. Owner not happy yet. Green = complaint received and forwarded to Toyota, and response received. Owner happy. Type 0f vehicle (ie Fortuner 4.0) Toyota Fortuner 4.0 V6 Car registration number CY xxx xxx Telephone number 082xxxxxxx Email address xxx@xxxxx.co.za Your story Toyota Brackenfell [...]

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Feedback form for your Toyota Fortuner problem

Sunday, November 9, 2008

2 Comments

As stated in a previous post, I have made an agreement with Ferdi de Vos from Toyota that all Fortuner complaints I receive, will be forwarded to him personally. He will ensure that the client receive a response. In the case of a response, or where the customer is still unhappy, I will also post [...]

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Reply from Toyota’s Ferdi de Vos regarding Fortuner handling problem

Friday, November 7, 2008

8 Comments

from    Ferdi De Vos to    Rohan Strydom cc    Marius Vorster Len Von Graevenitz Leon Theron date    Thu, Nov 6, 2008 at 7:49 PM subject    Re: Fortuner handling problem Dear Mr Strydom I refer to our telephonic conversation earlier this evening and would like to thank you for allowing me the opportunity to state Toyota SA’s case in this regard. As promised, herewith my written [...]

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