BEWARE: This post contains SARCASM. Even worse, it also contains PERSONAL OPINION. Let’s sum all this up. So people have rolled their Toyota Fortuners. Not a big deal, according to Toyota. They decide to show us poor customers some love, and order their dealers to replace our tires on a one-to-one basis. This is not an admission [...]
Continue reading...Wednesday, November 19, 2008
Red = complaint received and forwarded to Toyota, but no response from them Blue = complaint received and forwarded to Toyota, and response received. Owner not happy yet. Green = complaint received and forwarded to Toyota, and response received. Owner happy. Type 0f vehicle (ie Fortuner 4.0) Toyota 4.0 Car registration number xxx xxx GP Telephone number 083xxxxxxx Email address xxx@xxxxx.gov.za Your story Car is now on [...]
Continue reading...Monday, November 17, 2008
Red = complaint received and forwarded to Toyota, but no response from them Blue = complaint received and forwarded to Toyota, and response received. Owner not happy yet. Green = complaint received and forwarded to Toyota, and response received. Owner happy. Type 0f vehicle (ie Fortuner 4.0) Toyota Fortuner 3.0 D4D 4×2 Car registration number CT xxx xxx Telephone number 082xxxxxxx Email address xxx@xxxxx.com Your story I [...]
Continue reading...Monday, November 17, 2008
Red = complaint received and forwarded to Toyota, but no response from them Blue = complaint received and forwarded to Toyota, and response received. Owner not happy yet. Green = complaint received and forwarded to Toyota, and response received. Owner happy. Type 0f vehicle (ie Fortuner 4.0) Toyota Fortuner 3.0 D4D 4×4 Car registration number CA xxx xxx Telephone number 083xxxxxxx Email address xxx@xxxxx.co.za Your story I [...]
Continue reading...Monday, November 17, 2008
Red = complaint received and forwarded to Toyota, but no response from them Blue = complaint received and forwarded to Toyota, and response received. Owner not happy yet. Green = complaint received and forwarded to Toyota, and response received. Owner happy. Type 0f vehicle (ie Fortuner 4.0) Toyota Fortuner 3.0 D4D 4×4 Car registration number xxx xxx xxx Telephone number 082xxxxxxx Email address xxx@xxxxx.co.za Your [...]
Continue reading...Monday, November 10, 2008
Red = complaint received and forwarded to Toyota, but no response from them Blue = complaint received and forwarded to Toyota, and response received. Owner not happy yet. Green = complaint received and forwarded to Toyota, and response received. Owner happy. Type 0f vehicle (ie Fortuner 4.0) Toyota Fortuner 4.0 V6 Car registration number CY xxx xxx Telephone number 082xxxxxxx Email address xxx@xxxxx.co.za Your story Toyota Brackenfell [...]
Continue reading...Sunday, November 9, 2008
As stated in a previous post, I have made an agreement with Ferdi de Vos from Toyota that all Fortuner complaints I receive, will be forwarded to him personally. He will ensure that the client receive a response. In the case of a response, or where the customer is still unhappy, I will also post [...]
Continue reading...Tuesday, November 4, 2008
from Rohan Strydom to fdevos@tsb.toyota.co.za date Tue, Nov 4, 2008 at 10:47 AM subject Fortuner handling problem Good day Ferdi I am the owner of a 2006 Fortuner 4.0l petrol. My car is one of the unsafe cars, and I have been waiting for a few weeks for my replacement tires. For the sake of openness, would you please note that I have been [...]
Continue reading...Tuesday, September 9, 2008
Toyota SA’s response to concerns about driving dynamics of Fortuner In response to owners’ concerns following discussion on on-line forums about the driving dynamics of Fortuner vehicles, Toyota SA has launched an investigation in regards to these concerns. Toyota SA always take customers’ concerns seriously, and is therefore investigating all possible causes that might have lead to [...]
Continue reading...Saturday, August 23, 2008
Toyota admitted there’s a problem, so this blog entry will grow, as this problem becomes bigger and bigger. Fortuners’ handling: Toyota admits tyre problems http://www.motoring.co.za/index.php?fSectionId=751&fArticleId=4568453 Fortuner - Handling Safety Issues http://www.4×4community.co.za/forum/showthread.php?t=21902 Thanks for http://www.4×4community.co.za for this photo Letter from Toyota, admitting a problem. Thanks to www.4×4Community.co.za. http://www.4×4community.co.za/forum/attachment.php?attachmentid=21861&d=1218621514 Article in Cape Time http://www.4×4community.co.za/forum/attachment.php?attachmentid=22232&d=1219221988 Article in Natal Murcury http://www.4×4community.co.za/forum/attachment.php?attachmentid=22318&d=1219391287
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Friday, November 28, 2008
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